Return Policy
RETURN
Our policy lasts 14 days. If more than 14 days have passed since your purchase, unfortunately we cannot offer a refund or exchange.
To be eligible for a return, your item must be unused and in the condition in which you received it. It must also be in its original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received the returned item. We will also let you know if your refund is approved or declined.
If approved, your refund will then be processed and your original credit card or payment method will be automatically credited within a few days.
Delayed or missing refunds (if applicable)
If you haven't received a refund yet, check your bank account first.
Then contact your credit card company, as it may take some time for your refund to appear officially.
Then contact your bank. Sending a refund is often preceded by a processing time.
If you have taken all these steps and still have not received your refund, contact us at the following address: contact@theblumegarden.com.
Sale or promotion items (if applicable)
Only regular priced items are refundable. Unfortunately, items on sale or on promotion are not.
The shipping costs related to the return of your item are your responsibility. They are not refundable. If you receive a refund, the return shipping costs will be deducted.
Depending on your place of residence, the time taken to receive your exchanged product may vary.
Our policy lasts 14 days. If more than 14 days have passed since your purchase, unfortunately we cannot offer a refund or exchange.
To be eligible for a return, your item must be unused and in the condition in which you received it. It must also be in its original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received the returned item. We will also let you know if your refund is approved or declined.
If approved, your refund will then be processed and your original credit card or payment method will be automatically credited within a few days.
Delayed or missing refunds (if applicable)
If you haven't received a refund yet, check your bank account first.
Then contact your credit card company, as it may take some time for your refund to appear officially.
Then contact your bank. Sending a refund is often preceded by a processing time.
If you have taken all these steps and still have not received your refund, contact us at the following address: contact@theblumegarden.com.
Sale or promotion items (if applicable)
Only regular priced items are refundable. Unfortunately, items on sale or on promotion are not.
The shipping costs related to the return of your item are your responsibility. They are not refundable. If you receive a refund, the return shipping costs will be deducted.
Depending on your place of residence, the time taken to receive your exchanged product may vary.